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Preparing for Potential Conflict

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Preparing for Potential Conflict

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1. Question
What can you do if you find yourself feeling irritated, agitated and unable to remain calm when anticipating a difficult conversation?

(select all that apply)
- Slow down your breathing.
- Give yourself a positive pep talk.
- Prepare your response when you feel calmer
- Visualise the blood flowing to the front of the brain
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