Back to Course Crucial Conversations 0% Complete 0/0 Steps Quiz 1 of 0 Crucial Conversations Time limit: 0 Quiz Summary 0 of 1 Questions completed Questions: Information You have already completed the quiz before. Hence you can not start it again. Quiz is loading… You must sign in or sign up to start the quiz. You must first complete the following: Results Quiz complete. Results are being recorded. Results 0 of 1 Questions answered correctly Your time: Time has elapsed You have reached 0 of 0 point(s), (0) Earned Point(s): 0 of 0, (0) 0 Essay(s) Pending (Possible Point(s): 0) Categories Not categorized 0% 1 Current Review Answered Correct Incorrect Question 1 of 1 1. Question NEED A QUESTION Think of an example where you had a crucial conversation with a client. e.g. Late payment of fees. Jot down some notes of what this involved and how exactly you believed the emotions were high, opinions differed and the stakes were high. Yes I have an example ready. No I don't have an example ready. Correct Incorrect
