EMPATHIC LISTENING SKILLS

Empathy is an emotional process that builds connection between people. It is an intuitive act where one person gives their complete attention to someone else’s experience in order to fully comprehend the essence of what they are experiencing.

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OF COMMUNICATE BOOK

Empathic Listening Chapter

COMMUNICATE: How To Say What Needs To Be Said, When It Needs To Be Said, In The Way It Is To Be Said

by Psychologist Clare Mann